Shipping

We offer FREE SHIPPING on all orders to UK Mainland and EU countries: France, Germany, Latvia, Lithuania, Poland.

Unfortunately, at this time we currently do not offer FREE SHIPPING to countries not listed above. If we do not offer shipping to your country, please contact us: vnvsalesinfo@gmail.com

SHIPPING TIME

We using reliable shipping companies. Shipping time varies by location. If we can delivery earlier than our estimate shipping time, shipping time will be specified and sent to buyer email.

These are our estimates:

Location                             *Estimated Shipping Time

UK- Mainland                       2-4  Business days

France, Germany,               3- 4  Business days

Latvia, Lithuania,

Poland

Other EU countries              please contact us: vnvsalesinfo@gmail.com

Max delivery time – 7 business days.

*This doesn’t include our 2-3 business day processing time.

TRACKING INFORMATION

We'll notify you when your product is dispatched and we will provide you with all the details you need to track your order.

Our items are sourced from warehouses in London, UK.

For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.

If you have not received an email within 2 business days of placing your order, feel free to contact us vnvsalesinfo@gmail.com

ITEM AVAILABILITY

We are providing exceptional customer service and quality products. We make sure that all products listed on our website/catalog are currently in stock and pricing is true and correct.

OUT OF STOCK

In most cases, when an item displayed on our website is no longer available, either the item will not appear on the site at all, or a message indicating the item is Out of Stock will appear on the product detail page. In some cases, however, due to inventory fluctuation, items that appear to be available when you place your order may, in fact, be out of stock. If this happens, an ordered item isn't available or we are unable to fulfill your order, we will notify you within 2 business days to arrange for a full refund. Our Customer Services team would be happy to advise on an alternative item.

CUSTOMS

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.